Operations Committee

2-1-1 Operations Committee Members

The 2-1-1 Operations Committee oversees the operational aspects of 2-1-1, including the call center contract, website development, and evaluation processes.  It monitors call volume, caller demographics, accessibility standards, and criteria for inclusion in the database.  Members include:

Mary Adams
President and CEO, United Way Monterey County

Katy Castagna
Vice President of Programs, United Way Monterey County

Robin Cauntay
Senior Libraian, Monterey County Free Libraries

Pam Itani
Information and Assistance Manager, Alliance on Aging

Susan  A. McNelley, RN, PHN, MA
Editor, SAM’s WORK

Elsa Quezada
Executive Director, Central Coast for Independent Living

Olivia Quezada
Independent Living Program Manager, Central Coast for Independent Living

Francine Rodd
Executive Director, First Five Monterey County

Ronn Rygg
Director 2-1-1, United Way Monterey County

Robert Tanaguchi
Branch Director, Family and Children Services, Monterey County Deptartment of Social and Employment Services

Barbara Verba
Branch Director, CalWORKS, Monterey County Department of Social and Employment Services

  • FOR MEDICAL, POLICE, FIRE EMERGENCIES ALWAYS DIAL 9-1-1.

    2-1-1 TTY/TDD (877) 211-3233

  • Haiti Relief Efforts

    Help for Haiti: Learn What You Can Do

  • Can’t Find What You Want?

    Some of the agencies included in our database are not available on the website, either at the agency's request or because the listing is still in the process of being edited. Please call 2-1-1 to get complete searchability of our database. If you are a provider and believe your agency is not listed with us and you would like it to be Click here

  • H1N1 Information

    Visit our Bulletin Page to get information and the latest updates about the H1N1 flu.

  • Earn it! Keep it! $ave it!

    Various community sites throughout Monterey County, will provide IRS-Certified tax preparers who will prepare your taxes free of charge and get you the refund you deserve. If you qualify for the Earned Income Tax Credit your refund could be more than $5,600 for a family of five. Click here for more information.

  • Familywize Discount Card

    Save up to 30% or more off your prescriptions. Individuals that have no health insurance or have no prescription coverage can start receiving immediate savings by presenting the FamilyWize discount card at any participating pharmacy. Click here for more information and to download and print your discount card.

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