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FOR MEDICAL, POLICE, FIRE EMERGENCIES ALWAYS DIAL 9-1-1.
2-1-1 TTY/TDD (877) 211-3233
Outside of County (888) 877-3211 News You Can Use
Free Tax Preperation
If you make $50,000 or less you could qualify for free tax preparation.
All returns prepared through a VITA Tax Prep site are done at no charge. As many VITA sites are located near paid tax preparers, before you sit down to have them prepare your tax return, always ask, “Is this a VITA site? Is there any charge for preparing my federal and state forms?” If there is a charge quoted, leave immediately and contact 2-1-1 to verify the address of the VITA site.
FamilyWize Discount Card
Save up to 30% or more off your prescriptions. Individuals that have no health insurance or have no prescription coverage can start receiving immediate savings by presenting the FamilyWize discount card at any participating pharmacy. Click here for more information and to download and print your discount card.
To view a report of how much money FamilyWize discount cards are saving residents in Monterey County, Click here.
Publications and Recognition
Rob Pappani, Board Chair for United Way Monterey County, speaks out about the valuable service of 2-1-1
"Soapbox: 2-1-1 Monterey County connecting statewide"Article in the Salinas Californian reflecting on 2-1-1 service to the community in 2010
"2-1-1 Monterey County sees needs grow"The Monterey County Board of Supervisors recognizes 2-1-1 Monterey County for its efforts in serving the community View the Resolution here.
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How to Prepare for Disasters
ALERT Monterey
Monterey County is starting the ALERT Monterey, Telephonic Emergency Notification System (TENS). This system is used by City and County public safety officials to deliver emergency notifications to residents and businesses impacted by, (or in danger of being impacted by), an emergency or disaster by utilizing the existing 9-1-1 database to call and deliver a recorded message to all land-line phone numbers in a specific geographic area within a City and/or the County. No action is necessary on your part for any of your landline phone numbers.
Residents may also be notified on their cell phone, Voice over IP (VoIP) phone or at their email address, however, those wishing to receive emergency messages on these devices must register them. This service is free, no information is shared, and takes about three minutes to complete the registration at the link below.
It is highly recommended that all personal cell phones or other listed devices be registered for this service (especially if you do not have a land-line).
Those wishing to receive messages on these devices must register online.
American Red Cross
The American Red Cross provides various tools to help you and your family be prepared:
Contact our local chapter, Monterey Bay Area Red Cross , for more information or to sign-up for a training course.
FEMA
FEMA is an agency of the federal government which assists local and state governments in providing disaster preparedness materials, training, and disaster recovery funding to the local communities, businesses and individuals. There are also many resources on the FEMA website where individuals can learn about many types of diasters, view maps of diaster risk areas, and get information pertaining to insurance coverage and court case mitigation.
A related site, also hosted by FEMA, provides step by step disaster planning for businesses and individuals as well as provides interactive computer activities to help kids learn about disaster preparedness. Check out www.ready.gov
Monterey County Preparedness
An information rich page hosted by the Monterey County Operational Area Emergency Operations Center provides diaster preparedness guidelines pertaining to a variety of disasters that may occur in the Monterey Bay area as well as helpful tips for people caring for the disabled, elderly, and animals. Visit the OES Disaster Preparedness page by clicking here.
The Monterey County website also provides preapredness information specific to winter storm and emergency conditions within the Monterey Bay area. Get prepared for winter by clicking here.