Provider Tools

Here you can find tips, tools, and resources that can help you use 2-1-1 to better serve your clients and reach new community members in need.

Need to report an inappropriate referral to your agency? Please complete and submit our Incident Report Form.

Reports

Interactive statistical reports on call number and specific caller demographics are available on our reports page. If you would like specific information about your agency or any other data criteria you do not see listed, please contact the 2-1-1 Director, Ronn Rygg, to submit a unique report request.

Click here to view a 2009 report on self-sufficiency in Monterey County. Several factors were included, such as education attainment and household size.

Community Resources

Interested in more funding for your agency or programs?

Monterey County Free Libraries provides access to the Foundation Finder’s Directory and offers training on grant proposal writing. These trainings are free to all and are of special interest to non-profits seeking additional funding sources. Please visit the Monterey County Free Libraries website for more information.

Helpful Hints on On-Line Resource Tools

Healthy City

2-1-1 Monterey County has partnered with the Healthy City Project to improve the accessibility of services to low-income, underserved families and works to ensure sensible public policies that are based on sound data and will improve the quality of life for all communities in Monterey County. This is done by maintaining the largest research and referral website in Monterey County and supporting community-based advocacy efforts with innovative community-engaged mapping and organizing tools.

Use this feature to:

• Map community level data
• Work on collective mapping project with colleagues or other providers
• Support informed policy decisions

A Monterey County specific mapping tool exists on our website or visit the Health City California website to create maps of other counties and network with other providers throughout this state. This will require development of a personal account; this service is free.

Common Good Forecaster

Those who advocate for greater investment in education often make the economic argument: more education leads to higher wages and is critical for financial stability and independence. They’re right. Robust evidence supports the view that higher levels of educational attainment are linked to higher incomes, less unemployment, less poverty, and less reliance on public assistance.

But education is about more than just better jobs and bigger paychecks, important though they are in making families and individuals more financially stable. More education is also linked to better physical and mental health, longer lives, fewer crimes, less incarceration, more voting, greater tolerance, and brighter prospects for the next generation. More education is good for individuals who stay in school to earn their high school degree or who enter and graduate from college, but it is also good for all of us, paying big dividends in the form of increased civic engagement, greater neighborhood safety, and a healthy, vibrant democracy.

The online Common Good Forecaster (TM), a joint product of United Way and the American Human Development Project, takes a look at ten indicators and makes the case for why education matters to each of these critical areas.

Life expectancy: On average, the more education people have, the longer they live.

Low birth weight: Infants born to less-educated mothers are more likely to have low birth weight, which is associated with developmental delays and infant death.

Murder: A one-year increase in the average level of schooling in a community is associated with a 30 percent decrease in the murder rate.

Obesity: Obesity has increased among all Americans, yet the more educated are less likely to be overweight or obese.

Income: The median annual earnings of Americans 25 and over who did not complete high school are less than $18,500, while those who completed high school typically earn nearly $26,000. College graduates earn $44,000 annually, and those with graduate or professional degrees typically earn $57,500.

Poverty: Education is the single most important factor in the determination of a person’s poverty status: almost 24 percent of the adult population without a high school diploma is poor, compared to 11 percent of those who are high school graduates and only 3.6 percent of college graduates.

Unemployment: The less education a person has, the more likely he or she is to be unemployed. A high school dropout is four times more likely to be unemployed than a college graduate.