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FOR MEDICAL, POLICE, FIRE EMERGENCIES ALWAYS DIAL 9-1-1.
2-1-1 TTY/TDD (877) 211-3233
Outside of County (888) 877-3211 News You Can Use
Free Tax Preperation
If you make $50,000 or less you could qualify for free tax preparation.
All returns prepared through a VITA Tax Prep site are done at no charge. As many VITA sites are located near paid tax preparers, before you sit down to have them prepare your tax return, always ask, “Is this a VITA site? Is there any charge for preparing my federal and state forms?” If there is a charge quoted, leave immediately and contact 2-1-1 to verify the address of the VITA site.
FamilyWize Discount Card
Save up to 30% or more off your prescriptions. Individuals that have no health insurance or have no prescription coverage can start receiving immediate savings by presenting the FamilyWize discount card at any participating pharmacy. Click here for more information and to download and print your discount card.
To view a report of how much money FamilyWize discount cards are saving residents in Monterey County, Click here.
Publications and Recognition
Rob Pappani, Board Chair for United Way Monterey County, speaks out about the valuable service of 2-1-1
"Soapbox: 2-1-1 Monterey County connecting statewide"Article in the Salinas Californian reflecting on 2-1-1 service to the community in 2010
"2-1-1 Monterey County sees needs grow"The Monterey County Board of Supervisors recognizes 2-1-1 Monterey County for its efforts in serving the community View the Resolution here.
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Affordable Care Act
As of September 23, 2010, access to health care will improve for many Monterey County residents, especially children and adult children. Some provisions of the new law going into effect are particularly beneficial for the health of California’s children. These include:
Young adults can remain on their parents’ health plan until age 26.
- The following conditions must be met to take advantage of this provision:
- For more information: http://www.hhs.gov/ociio/regulations/adult_child_fact_sheet.html
Children can no longer be denied coverage for pre-existing conditions.
- This ban applies to two former practices: 1) Benefit limitations (e.g., an insurer refusing to pay for chemotherapy for a child with cancer because the child had the cancer before getting insurance) and 2) outright coverage denials (e.g., when the insurer refuses to offer a policy to the family for the child because of the child’s pre-existing medical condition) for children under 19.
- For more information: http://www.hhs.gov/ociio/regulations/children19/factsheet.html
New plans must provide free preventive services to all enrollees.
- Interim final rules have been released that define the range of services to be covered, but the rule may still be altered after September 23, 2010 based on comments received from the public.
- For more information: http://www.healthcare.gov/law/about/provisions/services/lists.html or http://www.healthcare.gov/center/regulations/prevention/regs.html
Other Provisions Effective September 23, 2010
Insurance plans can no longer impose lifetime caps or restrictive annual limits on coverage.
- This provision prevents your insurance company from:
- For more information: http://www.healthreform.gov/newsroom/new_patients_bill_of_rights.html
Consumers’ choice of doctors will be protected.
- New federal rules make clear that health plan members are free to designate any available participating primary care provider as their provider, parents may choose any available participating pediatrician to be their children’s primary care provider, and insurers and employer plans are prohibited from requiring a referral for obstetrical or gynecological (OB-GYN) care.
For more information: http://www.healthreform.gov/newsroom/new_patients_bill_of_rights.html
Insurers cannot arbitrarily rescind coverage.
- This provision prevents your insurance company from:
- For more information: http://www.healthreform.gov/newsroom/new_patients_bill_of_rights.html
Consumers will have the right to appeal decisions by their insurers.
- Consumers in new health plans have the right to appeal decisions, including claims denials and rescissions, not only through their health plan’s internal appeals process, but also to an outside, independent decision-maker.
- For more information: http://www.healthcare.gov/news/factsheets/protectconsumers_factsheet072210.pdf
Insurance companies will remove barriers to emergency services.
- Health plans and insurers will not be able to charge higher cost-sharing (copayments or coinsurance) for emergency services that are obtained out of a plan’s network.
- For more information: http://www.healthreform.gov/newsroom/new_patients_bill_of_rights.html
Also note that some of these restrictions do not apply to health plans that are “grandfathered.”
- Those consumers who are happy with the health plan they already have are able to keep their coverage under this provision.
- For more information: http://www.healthreform.gov/newsroom/keeping_the_health_plan_you_have.html or http://www.familiesusa.org/assets/pdfs/health-reform/Grandfathered-Plans.pdf