-
FOR MEDICAL, POLICE, FIRE EMERGENCIES ALWAYS DIAL 9-1-1.
2-1-1 TTY/TDD (877) 211-3233
Outside of County (888) 877-3211 News You Can Use
Free Tax Preperation
If you make $50,000 or less you could qualify for free tax preparation.
All returns prepared through a VITA Tax Prep site are done at no charge. As many VITA sites are located near paid tax preparers, before you sit down to have them prepare your tax return, always ask, “Is this a VITA site? Is there any charge for preparing my federal and state forms?” If there is a charge quoted, leave immediately and contact 2-1-1 to verify the address of the VITA site.
FamilyWize Discount Card
Save up to 30% or more off your prescriptions. Individuals that have no health insurance or have no prescription coverage can start receiving immediate savings by presenting the FamilyWize discount card at any participating pharmacy. Click here for more information and to download and print your discount card.
To view a report of how much money FamilyWize discount cards are saving residents in Monterey County, Click here.
Publications and Recognition
Rob Pappani, Board Chair for United Way Monterey County, speaks out about the valuable service of 2-1-1
"Soapbox: 2-1-1 Monterey County connecting statewide"Article in the Salinas Californian reflecting on 2-1-1 service to the community in 2010
"2-1-1 Monterey County sees needs grow"The Monterey County Board of Supervisors recognizes 2-1-1 Monterey County for its efforts in serving the community View the Resolution here.
Join us on the web!
Related Links


Help starts here.
On February 11, 2009, United Way Monterey County launched a new program designed to assist residents of Monterey County to easily connect to a wide variety of health and human services. This information can be accessed in two ways.
First, by using the easy-to-use and easy-to-remember phone number 2-1-1 (pronounced Two One One) connecting you to trained Call Specialists who provide confidential assistance. Calling 2-1-1 is fast, free and available in 170 languages, 24 hours a day, 7 days a week.
The second way is through this website. By using the search feature in this website you will be linked to the same database that the Call Specialist use to make referrals over the phone.
In times of disaster 2-1-1 is designed to relieve the burden on 9-1-1 by providing the community with vital information about evacuation sites, temporary shelters, road closures, etc.
The 2-1-1 system is also designed to connect volunteers to organizations and agencies that are seeking volunteers.
If you need to know where to go for help but don’t know where to begin, start with 2-1-1. You will be given referrals (names and phone numbers) of organizations that provide the type of service you are seeking.
Calling Monterey County 2-1-1 or using this website will get information about services you need, including:
After school programs
Crisis intervention
Disability services
Domestic violence programs
Drug & alcohol counseling
ESL classes
Family counseling
Food & clothing assistance
Gang prevention & intervention
Health & dental clinics
Housing & shelters
Immigration assistance
Income tax assistance
Job training
Senior services
Transportation services
Utility & rental assistance
Volunteer Income Tax Assistance
Volunteer opportunities
Where to donate furniture, vehicles, etc.
And so much more…